The Call Center Group offers both Contingency and Retained Search options to our clients.  When a client entrusts us with an assignment, we utilize a three level simultaneous approach which helps to ensure prompt and in-depth attention to your needs:

1. First, with 30+ years in the business, we have a database of candidates that is second to none.  We match the key criteria in your job description to the specific backgrounds of candidates that we have on file and about whom we have knowledge and history.
   
   
2. Secondly, we utilize our broad network of contacts throughout the call center industry to solicit recommendations of candidates with the skill sets and experience that you require, and who preferably live in the market area where your position is located or who have a willingness to relocate to your area.
   
   
3. Lastly, we advertise your position on our website and on selected specialty websites that allow us to capture any new candidates who have entered the market who we might not be aware of through our two primary methods.