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AREAS OF SPECIALIZATION Call Center Manager through SVP/COO/CEO Call Center Operations Client Services/Program Management Training Human Resources Quality Assurance New Business Development/Marketing/Sales Project Management Business Analysis Workforce Management/Capacity Planning ..........For both Inbound and Outbound Services INDUSTRIES Education Fundraising Banking & Finance Travel Insurance (Auto, Life & Health) Pharmaceutical/Medical E-Commerce Third Party Service Bureaus COUNTRIES/REGIONS SERVICED United States Canada Mexico Central & South America India United Kingdom Ireland France Philippines Korea Hong Kong
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