Contact us

 

Call Center Recruiting Specialists:

Jeff Brown -  former president of J.B. Brown & Associates, Inc., one of the largest professional recruiting firms in the country.  Thirty five years in the recruiting business, the past fifteen years specializing in the Call Center industry.  Jeff is now the Chief Executive Officer of the Call Center Network, LLC and manages the operations of The Call Center Group. He is also on the Board of Directors of both The Call Center Group A-Z and of Staffmatic and is very active in consulting with both organizations. Degreed from Miami University in Business.  MBA from University of Michigan.  Specializes in both the "Retained" and "Contingency" Search functions on positions at the VP/GM levels as well as Multi-Site Operations Directors and Senior Manager levels.  jbrown@thecallcentergroup.com

Valerie Saunders, Director of Call Center Research - Valerie has been an integral part of the Call Center Group since its inception.  She attended Kent State University where she studied Business Administration.  She may be contacted for information about our services and for assistance in being directed to the appropriate recruiter, depending upon the specific nature of your search requirements. vsaunders@thecallcentergroup.com

Jeff A. Ullman, (Arizona Affiliate) - Mr. Ullman has owned and operated call centers for over 18 years and has been involved in call center management in 9 different countries.  During his ownership and management roles, Mr. Ullman's background includes experience in call center human resources, client relationships, marketing, sales and executive level positions.  Mr. Ullman attended Slippery Rock State College where he studied Business Management.  jeffullman@qwest.net

Thom Sheils, (New York Affiliate) - 20+ years in the Call Center industry in Senior positions in Call Center Operations Management.  Thom has been affiliated with The Call Center Group since 1998.  dudley75@aol.com

 

 

 

 

The Call Center Group
2000 Auburn Drive, #200
Beachwood, Ohio 44122
Ph: 216-378-7990
Fax: 216-378-7991
Email: jobs@thecallcentergroup.com


 

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